Intermitences in home banking services scared users

During the day of Sunday, September 1, the government interrupted the Sunday calm, with previous Superclassic included, at announce exchange control measures that exploded WhatsApp networks and groups with comments, speculation and fears about what would happen to the dollar today. Beyond the fears, the truth is that the currency had a calm behavior and even had sensitive losses in banks and exchange agencies.

But, as paranoia is usually the order of the day, many people entered their home banking very early and, seeing that it was down, the fear began to circulate that dollars could no longer be bought. However, the different banks were responsible for clarifying, through Twitter and informal communications through the media, that there is no problem, beyond some momentary obstacles.

Macri returns to stocks: authorization to buy dollars must be requested

PROFILE could file complaints for Malfunction on the websites of Banco Nación, Banco Francés, Santander Río and Banco Provincia, but then the services were regularized. Perhaps one of the most striking cases, however, occurred in the HSBC, where a client assured that the system did not allow him to buy a sum of dollars much lower than the limit provided by the decree. However, in principle, it would be an isolated case.

However, this portal observed that the same financial entity replied to other users, through the networks, offering alternative marketing channels.

If at this time you are not able to carry out homebanking operations you have the option of buying / selling with our customer service center 0810-333-4722 (Hsbc). Thanks ND

– HSBC Argentina (@HSBC_AR) September 2, 2019

On the other hand, some stock companies that usually have open the trading operation during the 24 hours, suspended this possibility for a day, to adapt to the new regulations. Such is the case of Bull Markets, according to the website of The chronicler.

Measures. After launching the measures, the Central Bank reported on Sunday that they were taken "to protect exchange rate stability and the saver." Among other things, the obligation to settle export currencies was established and the monthly purchase limit was set at 10 thousand dollars.

JPA / MC