TIM wants to delete the answering machine

In fact, starting from November 17th, the telecommunications company no longer automatically activates the answering machine on new SIM cards sold. Those already in circulation, on the other hand, continue to have this service as in the past, which must be deactivated manually, while those who want to use the answering machine on a new SIM must request activation. The telephone credit charges caused by the activation of the answering machine by the called user have, for some time, been the object of criticism towards all the operators, especially those that click when the number is busy or not reachable.

Answering machine: what changes on the new TIM cards

Who today buys a new TIM SIM card will no longer find the answering service activated. The information forms supplied with the SIM no longer refer to this service either. If the user needs to activate the service, he can do so by calling the automatic answering service 40920, the Customer Service number 119, or using the MyTIM app.

Answering machine: how to deactivate it

For those who are already TIM customers, however, nothing has changed: if not wants the answering machine must disable it manually. It is possible to do this in different ways: with the MyTIM app, entering the MyTIM Mobile area and selecting the tabs Services> Configure from the menu Call management; or by calling 40920 if following the indications of the automatic responder: or, finally, by entering the following codes: ## 21 # ENTER (to disable the answering machine on all calls), # 67 # ENTER (to deactivate it when our number is busy), ## 61 # ENTER (when we can't answer), ## 62 # ENTER (when we are not reachable).

Answering machine: how to activate it

Who instead has just bought a new SIM from TIM e wants to activate the answering machine, can always do it through the 40920 or 119, through the MyTIM app (with the same procedure as before) or by using these codes: ** 21 * 41919 # ENTER (all calls), ** 67 * 41919 # ENTER (only on busy), ** 61 * 41919 # ENTER (when you can't answer), ** 62 * 41919 # ENTER (when it is unreachable).