The refund it should be automatic, but so far the companies have proposed alternative solutions with free offers or additional services: if your intent is only to get what is due and you don't feel like fighting with the call center or customer service, Adiconsum has thought of the right solution for you. TIM, Wind Tre, Vodafone and Fastweb customers who received bills at 28 days for landlines or for converging offers (with the addition of mobile lines in a single contract), they can use the online form made available today.
Adiconsum will collect the users' questions and send them to the telephone companies on the 15th and 30th of each month for refunds. The service is available both online and at branches territorial associations of the consumer association, in order to meet everyone. If you want to proceed directly from the site you can find the form with all the instructions step by step at this address.
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https://www.tuttoandroid.net/news/rimborso-bollette-28-giorni-modulo-online-adiconsum-741975/
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