One of them is the possibility of open the car without a key, thanks to the NFC chip technology of the phones, which makes the process of linking between the vehicle and the device, via the Tesla app.
Everything sounds excellent and aimed at facilitating processes, until the time comes when the problems inherent in the network come into play, as happened to several Tesla users who reported the inability to unlock your vehicles.
It all started when Twitter was filled with publications like the ones below, from people who even got locked in their cars.
"Tesla, Elon Musk, I am locked in my vehicle and I've been like this for 12 minutes. Why is it so difficult to talk to a human trained by Tesla to support me? ”
“Hey Tesla, I love my new Model 3… but now the app doesn't update, it doesn't let me log in and It tells me that I have no vehicle. I've been waiting for an hour for technical support. Is my new car already considered a trinket? ”
“Elon Musk, Tesla, I can't unlock the car. The phone app does not respond. I closed the session and reopened it, but now it tells me that there are no vehicles in my account ”
In that wording and according to TheNextWeb, the Downdetector.com site – specializing in collecting the status of various services – received several reports of this drop from Tesla.
At the time of writing this note, users have already reported that the app It is online again, but there is no official statement from Tesla about the causes that could have generated the problem.
TheNextWeb recalled that Tesla’s app last year also fell and affected multiple users.
Source link
https://www.unocero.com/autos/no-se-puede-abrir-tesla/
