As advertised on their page of Facebook The service will cost 5 cents "according to the customer's payment currency."
The reaction of the users of social networks has not been expected and they have described this type of services as "scam".
"My God, 5 cents to know the time, it seems exaggerated that should be free," wrote one of the people who criticized the new benefit.
Another, on the other hand, said: "Before using this service it is more economical to look at the time on the cell phone or simply put Clock Radio" while suggesting that other services of the company be prioritized and improved.
Another Facebook user went a little further and compared this service with that offered in other countries: "Fixed telephony is almost no longer used in the world … it is extinct … Only offices and businesses, when you hire the Internet at home they put it but it is better not to use it. They only talk to you for advertising. Hopefully Etecsa will be updated soon. Or allow entry to other companies in Cuba. "
ETECSA, for its part, has included on its website a group of questions and answers about the new offer, where they make available to the public some specificities of this benefit.
They clarify that it is not necessary to go to a commercial office to request the activation of the same, since “just pick up the handset and dial * 30 # the exact time will be heard”.
Nor should a balance be paid for having access to it, because "the service is free" and customers have the service by default.
It will be available in the country's digital exchanges, except in Catalina de Güines and Playa Jibacoa (Mayabeque), Playa Girón (Matanzas), Guayacanes and Ceballos (Ciego de Ávila). In the case of customers belonging to analogue exchanges, they do not have access to the supplementary services, therefore they will not be able to use this new modality.
ETECSA informs that it is only available to residential and business customers of digital fixed telephony, therefore mobile telephony customers will not be able to use it.
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https://www.cibercuba.com/noticias/2019-09-11-u199482-e199482-s27061-nuevo-servicio-etecsa-pagar-saber-hora-exacta