The president of EmiratesTim Clark delivered a stern message to the aviation industry on September 4 of this year about the continuing setbacks in the performance of the engines and aircraft that manufacturers sell to the airline and said it will not receive new Airbus aircraft and Boeing unless both aircraft manufacturers and engine manufacturers, Rolls-Royce, General Electric, meet their standards. One of those requirements is a 99.5% reliability that the airline expects from its fleet.
At an aviation conference in London, Tim Clark said it would be silly to sign contracts to acquire new planes until the airline can be absolutely sure that these planes will do what they said they would do.
The airline executive said he was tired of receiving airplanes that did not meet the promises of performance made by manufacturers such as Boeing and Airbus, as well as Rolls-Royce and General Electric and that Emirates cannot afford to land its assets to carry out expensive emergency repairs or tolerate technical failures that delay new models.
"New planes were bought with the expectation that they would accommodate impeccable operations for at least the first five years," said the airline chief.
“I am a bit irritated because, over the years, we as an airline, and I think that as an industry, we have been subject to the requirements of manufacturers, where we are expected to deal with quality control problems and design problems , operating these planes and engines, and taking the consequences that exist when they don't work, ”Clark told the media during the World Aviation Festival in London. "We are not in a business to deal with airplanes that do not work properly," he added.
The airline chief said he will fulfill his purchase commitments, but said the contracts protect the airline from accepting the delivery of aircraft that do not meet the required specifications. "When they don't give me planes and engines that work, it's over," he said.
Emirates has previously complained about performance issues with Rolls-Royce engines in its fleet of Airbus A380. At that time, some analysts believed it was a move to get a discount as contract negotiations progressed on a new A380 order. But Rolls-Royce has also been affected by major technical problems in its Trent 1000 engines that use Boeing 787 Dreamliners, including British Airways and Norwegian. The problems have resulted in serious changes in the itineraries of the affected airlines.
Meanwhile, the delivery time to complete the 777X Boeing is in danger due to problems with engines manufactured by General Electric.
The criticism of the head of Emirates to the manufacturers of airplanes and engines came in a context of slowing global growth. Clark said he hopes global travel demand will also decrease, which will mean that airlines will have to be more selective towards new planes.
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