AVAILABLE SELLERS – The sales staff has been trained these days through specific training, and can therefore be at the customer’s service to configure the car, draw up the price quotation and present the commercial offer, obviously including financing. Just make an appointment by phone, or through e-mail, to receive a connection link, without having to install anything on your device. This project was born for Italy but obviously could easily expand to other countries.
MAKE THE VIDEO CALL – This initiative is made possible thanks to the Google Hangouts Meets application, the online communication tool that allows the display of both files and images of people through video calls. In other words, a technology that allows you to easily manage relationships at a distance, in a transparent and linear way. The contract must be signed in person: an operation that can be done as soon as possible, in compliance with government decrees.
SPECIFIC INITIATIVE – This initiative will be accompanied by a digital promotional campaign through the claim “Parked yes, never stop!“: A way to underline the importance of staying at home to avoid contagion, without however renouncing the possibility of thinking about the future. Finally, considering the dramatic situation of the moment and to facilitate its customers, all cars and commercial vehicles financed with FCA Bank will have the first installment postponed to January 2021.
